Upcoming Events

The Economy of the Next Fifty Years will be run by Customer Service: Peter Shankman

November 06, 2019
3:00 PM - 6:00 PM

The Marq
3177 French Road
De Pere, WI 54115

 

The days of begging for likes are over. The customer economy is all about doing likeable things. As the network gets smarter and smarter, it'll know your favorite places before you do, and share those with the world - when the world is looking. So if your friends are looking for a doctor in New York City, and you live there, it'll show them who you use, automatically, because logic suggests that if you go there a lot, you like the place, and your friends usually like what you like. It’s not private if you’re already posting from there, remember. What does this mean for your business? It means that it's time to start focusing on the customer experience - Without that, no amount of advertising, marketing, or SEO will save you.

Here's what you'll learn in this keynote address:

  • The five rules of the customer economy
  • Why speed matters
  • How to stay "top-of-mind" in every customer's mind, from beginning to end
  • How millennials, as well as Generations Z and Alpha are consuming content, and how you can get in front of them

Event Timeline:

  • Registration and Networking: 3:00 p.m.
  • Keynote Address: 4:00 p.m.
  • Conclusion and Networking: 5:00 p.m.

About Peter Shankman

The New York Times has called Peter Shankman “a rockstar who knows everything about social media and then some.” He is a 5x best selling author, entrepreneur and corporate keynote speaker, focusing on customer service and the new and emerging customer and neurotatypical economy.  With three startup launches and exits under his belt, Peter is recognized worldwide for radically new ways of thinking about the customer experience, social media, PR, marketing, advertising, ADHD (Attention Deficit Hyperactivity Disorder) and the new Neurodiverse Economy.

In addition to his passion for helping people and companies find success, some of Peter’s highlights also include:

Founder of HARO – Help A Reporter Out, which became the standard for thousands of journalists looking for sources prior to being acquired three years after launch

The ShankMinds Breakthrough Network, an elite, online mastermind of thought leaders, business experts, and change makers

Faster than Normal – The Internet’s #1 podcast on ADHD, focusing on the superpowers and gifts of having a “faster than normal brain,” which has helped thousands of people all around the world realize that having a neuroatypical brain is actually a gift, not a curse.

Peter’s Customer Service and Social Media clients have included American Express, Sprint, SAP, The US Department of Defense, Royal Bank of Canada, Snapple Beverage Group, Saudi Aramco, Foley Hoag LLP, NASA, Haworth, Sheraton, Walt Disney World, Abercrombie and Kent, Taj Hotels, Sheraton, United Airlines, The Ad Council, Discovery Networks, New Frontier Media, Napster, Juno, Dream Catcher Destinations Club, Harrah’s Hotels, and many, many others.

Peter is a worldwide influencer and/or spokesperson for brands across the globe. Current and past brands include Huawei, Specialized Bicycles, Skratch Labs, Sylvania Lighting,  Thule, SCOTTEVEST, and many others.

Finally, Peter is a father, a 2x ironman triathlete, a class B licensed skydiver, and has a pretty serious Peloton addiction. When he’s not traveling around the world keynoting to companies big and small, he’s based in NYC with his five-year-old daughter and 19-year-old cat, both of whom consistently refuse him access to the couch. 

Sponsorship opportunities for this event are available.  Contact us at [email protected] to get started today!

Tickets

$55.00 AMA Member Ticket

$55.00 PRSA Member Ticket

$75.00 Guest and Non-Member Ticket